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Vivid Layer
http://www.vividlayer.com
I’ve had zero downtime, zero problems, and the prices are superb. I highly recommend Extract Hosting. |
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Extract Hosting Terms of Service
1. Account Setup
We will setup your account after we have received payment and we and/or our payment partner(s) have screened the order(s) in case of fraud. It is your responsibility to provide us with an email address which is not @ the domain(s) you are signing up under.
2. Content
All services provided by us may only be used for lawful purposes. This includes, but not limited to: copyrighted material, material we judge to be threatening or obscene, pornography.
Examples of unacceptable material:
IRC Bots
Warez Sites
Pirated Software
Hate sites (all)
Hack/Cheat programs and archives
Proxies (all)
3. Zero Tolerance Spam Policy
We take a zero tolerance stance against sending of unsolicited e-mail, bulk emailing, and spam. "Safe lists" and "double optin" will be treated as spam. Any user who sends out spam will have their account terminated without notice.
We reserve the right to require changes or disable as necessary any web site, account, database, or other component that does not comply with this policy, at its sole discretion. We also reserves the right to make any such modifications in an emergency at our sole discretion.
We reserve the right to charge the holder of the account used to send any unsolicited e-mail a clean up fee. This cost of the clean up fee is left entirely to the discretion of ExtractHost.com. All rights reserved.
4. Payment Information
You agree to supply appropriate payment for the services received from us, in advance of the time period during which such services are provided. You agree that until and unless you notify ExtractHost.com of your desire to cancel any or all services received, those services will be billed on a recurring basis.
We reserve the right to change the monthly payment amount and any other charges at anytime.
5. Backups and Data Loss
Your use of the service is at your sole risk. We are not responsible for files and data residing on your account. You agree to take full responsibility for files and data transferred and to maintain all appropriate backup of files and data stored on our servers. If you would like a system backup, you must request one by using our contact us form and select (system backup) make sure you enter the domain to backup.
6. Cancellation and Refunds
We reserve the right to cancel the account at any time if any policy rules are broken.
Customers may cancel at any time, we offer you an unconditional 30 day money back guarantee on managed shared hosting.
We do not offer refunds on reseller accounts and domain purchases. Refund requests after 30 days will be discussed by extracthost corporate.
Only first-time accounts are eligible for a refund. For example, if you've had an account with us before, canceled or opened a second account or signed up again, you will not be eligible for a refund.
7. Resource Usage
Users may not initiate the following:
a. Use 25% or more of system resources for longer then 90 seconds. There are numerous activities that could cause such problems; these include: CGI scripts, FTP, PHP, HTTP, etc.
b. Run any type of interactive real-time chat applications that require server resources. Remotely-hosted services are fully allowed.
c. Run stand-alone, unattended server-side processes at any point in time on the server. This includes any and all daemons, such as IRCD.
d. Run any software that interfaces with an IRC (Internet Relay Chat) network.
e. Run any gaming servers such as counter-strike, half-life, battlefield 1942/2/2142, etc.
8. Bandwidth Usage
You are allocated a monthly bandwidth allowance. This allowance varies depending on the hosting package you purchase. Should your account pass the allocated amount we reserve the right to suspend the account until the start of the next allocation, suspend the account until more bandwidth is purchased at an additional fee, suspend the account until you upgrade to a higher level of package, terminate the account and/or charge you an additional fee for the overages. Unused transfer in one month cannot be carried over to the next month.
9. Price Change
The amount you pay for hosting will never increase from the date of purchase. We reserve the right to change prices listed on our site, and the right to increase the amount of resources given to plans at any time for all new accounts.
10. Indemnification
Customer agrees that it shall defend, indemnify, save and hold us harmless from any and all demands, liabilities, losses, costs and claims, including reasonable attorney's fees asserted against us, its agents, its customers, officers and employees, that may arise or result from any service provided or performed or agreed to be performed or any product sold by customer, its agents, employees or assigns. Customer agrees to defend, indemnify and hold harmless any liabilities arising out of; (1) any injury to person or property caused by any products sold or otherwise distributed in connection with us; (2) any material supplied by customer infringing or allegedly infringing on the proprietary rights of a third party; (3) copyright infringement and (4) any defective products sold to customers from ExtractHost.com's server.
11. Disclaimer
We will not be responsible for any damages your business may suffer. We make no warranties of any kind, expressed or implied for services we provide. We disclaims any warranty or merchantability or fitness for a particular purpose. This includes loss of data resulting from delays, no deliveries, wrong delivery, and any and all service interruptions caused by us and our employees.
12. Changes to the Policy
We reserve the right to revise our policies at any time without notice.
Extract Hosting Privacy Policy
ExtractHost.com is firmly committed to the privacy of our clients. We have developed the following policy to disclose the information gathering and dissemination practices for this site.
We collect certain information from clients for billing and administrative functions. None of the information collected for these functions is provided to any outside party for any reason. From time to time we receive inquiries for examples of sites hosted by our service. If you would like to have your site available for such use, please contact Support Department. No information other than your sitename will be provided to the individual making the inquiry. Personal information that may be displayed on the client site is the responsibility of the client.
Security measures are in place to protect against loss, alteration, or misuse of data collected. Clients are responsible for ensuring that only they or their authorized designees utilize their accounts. Suspected incidents of unauthorized use of a client account should be reported immediately to our Abuse Investigations department at Report Service Abuse Form for attention.
This site contains links to resources outside the ExtractHost.com web site. ExtractHost.com is not responsible for the content of those sites. Questions regarding the policy outlined in this document should be addressed to corporate matters contact email.
Last updated 06/10/2008 |
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| Mission Statement |
| Extract Hosting’s mission is to provide our clients with high performance web hosting services and solid technical support.
With our use of the most up-to-date software and more recent hardware, we are able to provide our customers with a truly reputable experience. |
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| Locations |
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Chicago |
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New York |
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Dallas |
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Atlanta |
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Los Angeles |
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